Below is a list of currently known issues with the viewer.
Please take some time to read through them before contacting support.
As general advice, please make sure your graphics drivers are up-to-date, and where possible use dedicated graphics rather than integrated graphics.
· Components
o Internal surfaces aren’t rendered causing visual artefacts on some components.
· Grid Lines
o Grid appears behind the model when looking at it from below.
· Textures
o On certain surfaces the texture isn’t aligned/rotated correctly.
- Texture alignment is done automatically and tries to find the ‘best fit’.
This may or may not be in line with the surface.
o In VE2015FP2 textures appear as yellow and black stripes.
· Shadows
o Streaks can appear on the ground plane when viewing shadows from certain angles.
o Performance is poor with shadows on.
- This is due to the CPU intensive nature of calculating the shadows.
· Animations
o Solar Animation speed is not consistent when shadows are on.
- This is due to the CPU intensive nature of calculating the shadows.
o The various Solar Animations vary in speed.
- Currently all animations are set to run over a fixed time rather than speed.
· Video
o Bad Allocation / Out of Memory error when recording hi-resolution video.
- This can happen when the video encoder fails to keep up with the frames being recorded.
Try reducing the Model Viewer II window size or quality/framerate settings of the video.
· Simulex
o Loading Simulex Results causes the viewer to freeze.
- There is an issue with Intel HD integrated graphics.
Try to use dedicated graphics instead, or make sure your graphics drivers are up-to-date.
· Performance
o Performance is poor.
- This could mean your computer doesn’t support the graphical features required. Please make sure your graphics drivers are up-to-date.
· Miscellaneous
o Windows are opaque rather than transparent on certain machines.
- This could mean your computer doesn’t support the graphical features required. Please make sure your graphics drivers are up-to-date.
o Model edges are white rather than black.
- This could mean your computer doesn’t support the graphical features required. Please make sure your graphics drivers are up-to-date.
